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Java failed to download required installation files

ADDITIONAL SYSTEM INFORMATION : System info: Windows 10 (Домашняя) Home 1803 17134.407 Jdk info: jdk-8u192-windows-x64A DESCRIPTION OF THE PROBLEM : Running JDK8 installer on my Windows 10 always faults. Submit the Jusched log Here are the steps to get Jusched log Windows 10, Windows 8, Windows Vista and Windows 7 : Go to Start Look for following files in Temp folder: jre java_java_install_Java Deploy Mac OS X Navigate to /var/log/ Look for log files: (Collect only Java installer related logs) Requested Submitter for additional information: Can you please provide jusched log & Java Deploy from the system, where you are facing install issue. Download installer by link https://download.oracle.com/otn-pub/java/jdk/8u192-b12/750e1c8617c5452694857ad95c3ee230/jdk-8u192-windows-x642. Try to run installator EXPECTED VERSUS ACTUAL BEHAVIOR : EXPECTED - Successful Installation ACTUAL - Faulted Installation FREQUENCY : always 3. For more details please follow https://com/en/download/help/log_for getting jusched log. Marking as Incomplete pending for more information. Provided jusched log from Submitter shows: INFO: Fail to create directory C:\Users\???????????????? \App Data\Local Low\Oracle\, Error Code is 123 Seems directories are named using characters that are not part of the system locale's. According to install docs : https://docs.oracle.com/javase/8/docs/technotes/guides/install/windows_jdk_install.html#CHDEABAE "Characters That Are Not Part of the System Code Page It is possible to name directories using characters that are not part of the system locale's code page. If such a directory is part of the installation path, then generic error 1722 occurs, and installation is not completed. It indicates that the installation process has failed. The exact reason for this error is not known at this time. To prevent this problem, ensure that the user and system locales are identical, and that the installation path contains only characters that are part of the system locale's code page. User and system locales can be set in the Regional Options or Regional Settings control panel." Requested Submitter to verify this issue by creating directory with same system locale and then run the JDK 8 installer. Marking as Incomplete pending for submitter's response. No further response was received from the submitter. As there is not enough information in this report to make headway it is being closed. If this issue is seen, please open a new report with all necessary information. ADDITIONAL SYSTEM INFORMATION : System info: Windows 10 (Домашняя) Home 1803 17134.407 Jdk info: jdk-8u192-windows-x64A DESCRIPTION OF THE PROBLEM : Running JDK8 installer on my Windows 10 always faults. Submit the Jusched log Here are the steps to get Jusched log Windows 10, Windows 8, Windows Vista and Windows 7 : Go to Start Look for following files in Temp folder: jre java_java_install_Java Deploy Mac OS X Navigate to /var/log/ Look for log files: (Collect only Java installer related logs) Requested Submitter for additional information: Can you please provide jusched log & Java Deploy from the system, where you are facing install issue. Download installer by link https://download.oracle.com/otn-pub/java/jdk/8u192-b12/750e1c8617c5452694857ad95c3ee230/jdk-8u192-windows-x642. Try to run installator EXPECTED VERSUS ACTUAL BEHAVIOR : EXPECTED - Successful Installation ACTUAL - Faulted Installation FREQUENCY : always 3. For more details please follow https://com/en/download/help/log_for getting jusched log. Marking as Incomplete pending for more information. Provided jusched log from Submitter shows: INFO: Fail to create directory C:\Users\???????????????? \App Data\Local Low\Oracle\, Error Code is 123 Seems directories are named using characters that are not part of the system locale's. According to install docs : https://docs.oracle.com/javase/8/docs/technotes/guides/install/windows_jdk_install.html#CHDEABAE "Characters That Are Not Part of the System Code Page It is possible to name directories using characters that are not part of the system locale's code page. If such a directory is part of the installation path, then generic error 1722 occurs, and installation is not completed. It indicates that the installation process has failed. The exact reason for this error is not known at this time. To prevent this problem, ensure that the user and system locales are identical, and that the installation path contains only characters that are part of the system locale's code page. User and system locales can be set in the Regional Options or Regional Settings control panel." Requested Submitter to verify this issue by creating directory with same system locale and then run the JDK 8 installer. Marking as Incomplete pending for submitter's response. No further response was received from the submitter. As there is not enough information in this report to make headway it is being closed. If this issue is seen, please open a new report with all necessary information.

date: 25-Aug-2021 22:01next


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